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Privacy Policy

Abbey Cars & MOT respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you contact us, visit our website, or use our services.

1. Information We Collect

We may collect personal information when you:

  • Contact us by phone, email, or through our website form.

  • Book or enquire about vehicle repairs, diagnostics, or other services.

  • Visit our premises or interact with our social media pages.

The information we collect may include your name, contact details, vehicle registration, and any details relevant to your enquiry or booking.

2. How We Use Your Information

Your information is used to:

  • Provide quotations, book appointments, and deliver requested services.

  • Communicate updates about your vehicle or appointment.

  • Improve our services and customer experience.

  • Comply with legal and regulatory obligations.

We will never sell or share your personal information with third parties for marketing purposes.

3. Data Storage and Security

Your data is stored securely and accessed only by authorised personnel. We use appropriate technical and organisational measures to protect your information against loss, misuse, or unauthorised access.

4. Sharing Your Information

We only share your information when necessary, such as:

  • With trusted suppliers who assist in providing our services (for example, parts suppliers or MOT testing systems).

  • When required by law or regulatory authorities.

All third-party partners are expected to comply with data protection laws.

5. Your Rights

Under UK GDPR, you have the right to:

  • Request a copy of the information we hold about you.

  • Ask us to correct or delete your information.

  • Withdraw consent to processing at any time (where applicable).

To exercise these rights, please contact us using the details below.

6. Cookies

Our website may use cookies to enhance user experience and monitor site performance. You can disable cookies through your browser settings if you prefer.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Abbey Cars & MOT
Layton Road, Leicester
📞 Call: 07599 001160

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